Spotify has become the go-to music app for almost 200 million people worldwide. The app is compatible with any OS and can be used on mobile devices and computers. It hosts enough music to last you multiple lifetimes. And, it keeps getting bigger by about 60 thousand songs a day.
Sounds too good to be true, right?
Well, I would be lying if I said the platform was not without its flaws. One of these is random logouts for no reason whatsoever.
You’re jamming along to your favorite playlist, and boom, the music stops. And, when you look at your device, you are signed out from your account without touching a thing?
Well, you are not alone, but no worries, I am to give you the long and short answer to “Why Spotify logged me out?” I’m going to take a look at why this happens, what we can do to fix it, and finally, I will troubleshoot why Spotify logged you out. So, let’s get started with the…
Common Reason Why Spotify Logged You Out
Let’s get started with the five most common reasons you get logged out of your Spotify account:
- Software Problems: This issue occurs on both iOS and Android platforms. Users are required o update their apps to fix this problem.
- Server Problems: Unexplained bugs and strange outages in the streaming service can often be explained by network problems or things like server outages. For this, there is nothing to do but wait.
- Account Problems: If you notice that Spotify keeps pausing your music every five seconds, then you might need to go and make some changes to your profile settings.
- Third-Party Apps: Many third-party apps have been known to clash or directly interfere with the running of Spotify.
- Sign Out Everywhere was activated by the Account Owner: If you are using a borrowed Spotify account or account details, it is possible that the owner of the account activated the “Sign Out Everywhere” function from their device.
Why Spotify Logged Me Out? – Solutions
In the case of a borrowed Spotify account, random logouts from the app probably mean that the owner is causing you to get kicked out. They can do this by either setting a new password or changing the email linked to the account.
There are a few other reasons this could be happening. So, let’s take a look at some fixes for Spotify logging you out.
Updating Your Spotify App
Performing updates is a necessary part of using Spotify. Whether or not you can fix the problem of random logouts, you must keep your Spotify up-to-date to get the most out of the platform.
Sometimes, update notifications don’t pop up when they ought to. And, sometimes, your device can run out of storage space. No matter the case, here are the steps for getting this resolved:
- iPhone Users – Open the App Store on your device, and type Spotify into the search bar. If the latest version is not already installed, tap on the icon to start the download. After the newest version has been downloaded, open Spotify and log back in.
- Android Users – Open the Google Playstore and type “Spotify” into the search bar or go to “My Apps” and check if it’s already installed. If an update is available, you can tap the button to start the download.
- Mac or Windows Users – Open the settings menu and select updates from the drop-down list. Here you can check that you have the latest version installed.
Check for Spotify Website Outages
Spotify’s reputation for reliability is pretty good. But that doesn’t mean that random power cuts or mother nature can’t cause some problems with their servers. When these outages occur, it is usually impossible for users to log into their accounts.
Before you start dialing up customer support or even resetting passwords, go online and see if there are any problems with Spotify’s servers.
So, how do you do that?
One of the best is DownDetector; it displays the coverage of Spotify servers (as well as any other website’s servers) across the globe. You can then easily see whether there are problems in an area that might be affecting your service.
Should there be a problem in your area, there is, unfortunately, nothing to do but wait until the problem gets taken care of.
Change Your Spotify Account Password
It could be possible that someone you gave your account details to and forgot about has been making changes to the account. In these cases, the best thing to do is to set up a new password.
Here’s how to change your Spotify password, whether you are on a mobile device or a computer:
- Open a browser, go to the Spotify website, and log into your account.
- As soon as you log in, you will be greeted with the account overview page. Click on the “Set New Password” tab on the left side of the home screen.
- Click on “change password,” and you will be allowed to set up a new one.
If you have forgotten the password of your current account, simply type in the account details as best you can remember. Then, use the “forgot password” button to reset the password via your email address.
Delete and Re-Install Spotify
While this step is rarely necessary, it is not unheard of. Sometimes, the app has just gone wrong, and nothing you will do can get it right again. In these cases, the best thing to do is to completely remove the Spotify app from your device and then re-download it.
Uninstall third-party System Cleaning Apps
Sometimes, the problem is not that your account details get changed. Rather it is that your device has forgotten your saved password. This can be due to third-party system cleaning apps that interfere with the part of Spotify that stores the passwords.
Start by doing an inventory of the third-party apps you might have that could be interfering with Spotify. Then remove them one by one and recheck your Spotify after every removal to determine which one is causing the trouble.
Contact Spotify Support
If you’ve gotten this far and are still having problems, then you are left with no alternative but to contact Spotify support and explain the situation to them. Hopefully, they will be able to shed some light on whatever may be causing problems with your Spotify account.
Have Some Other Spotify Questions?
Well, take a look at our detailed articles on How to Change Spotify Username, How to Download Songs on Spotify, Spotify Web Player – Pros and Cons, Apple Music vs Spotify, and YouTube Music vs Spotify for more information.
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And, don’t miss our comprehensive reviews of the Best Headphones for Music, the Best Headphones For Rock & Metal Music, the Best Wireless Bluetooth Headphones, and the Best Headphones Under $200 currently on the market.
Why Spotify Logged Me Out? – Final Thoughts
Sometimes Spotify can act out of character. But, before you go pointing fingers at the platform, make sure to check that you are up-to-date and that there are no problems with the server.
Also, be sure to double-check your account details and get rid of any pesky third-party software that might be causing trouble. If all else fails, give the folks over at Spotify a call. Hopefully, they’ll be able to get you back to jamming on your favorite tunes in your PJs in no time at all.
Until next time, happy listening.