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Why Has All My Music Disappeared from Apple Music?

Apple’s presence in the music world cannot be denied. They make incredible music products and host one of the world’s most popular music streaming platforms. Currently, Apple Music has got nearly 80 million users worldwide.

One of the greatest things about Apple products is what can be called Apple’s personal touch, and with Apple music, there is no exception. Users can craft a music streaming experience based on their preferences and tastes. Part of this personal experience is, of course, your music library.

Songs and videos that you enjoy can be streamed. But, they can also be downloaded to your device so that you a enjoy them offline. 

But nothing works perfectly…

There have been some posts by users of their entire music library simply disappearing. This glitch or error, it turns out, isn’t as uncommon as I thought. So, I decided to put together this short article to help guide you through possible causes and some solutions.

Why Has All My Music Disappeared from Apple Music?

Why Has All My Music Disappeared from Apple Music

As with most problems like this, the first thing you might want to find out is the cause of the problem. There are several reasons why your Apple Music content disappeared. This includes an iOS 14 update, signing yourself out of your iTunes account, or your Apple Music subscription expiring. 

iOS 14 Update

The iOS 14 update brought all new features and updates. Some of these included compact phone calls, pictures, and a completely new Siri. 

Like any major update, though, there are also one or two bugs in the system when it comes to the iOS 14 update. One little glitch that quite a few users complained about online is the entire music library disappearing from their devices, their iTunes software, and their Apple Music accounts. 

Signing Yourself Out of iTunes

Signing yourself out of your iTunes/App Store Account will have the effect of seemingly “removing” all your Apple music. Without a user signed into an account on the device, syncing with iCloud gets turned off by default. This also happens when you’re setting up a new device.

The iCloud music library service syncs content across multiple devices by constantly doing background scans and making sure the content matches. Songs get scanned and replaced with versions from Apple’s library.

Additionally, any new content gets added to its memory so that your library is available no matter which device you choose to access your library from.

Expired Apple Music Subscription

When a subscription for Apple music runs out or a trial period expires, it could also have the effect of removing all the music from the device or, initially, rendering it unplayable. 

If you wish to gain access to the songs, albums, and playlists that you’ve added to your library, the subscription needs to be renewed or purchased in the case of a free trial running out. 

Recovering Music After an iOS 14 Update

If you’ve had all your Apple Music library disappear after an iOS 14 update, there are a few things that you can try to get back.

Turn On Apple Music

  1. Start by opening the Settings app on your phone.
  2. Scroll down to Music and tap to open.
  3. Double check that the toggle for “Show Apple Music” is in the On position.
  4. If it is not turned on, turn it off and then back on.

Reset Your Phone

Resetting your iPhone is quite a simple process. Hold down the Home and Power/Lock buttons simultaneously. Keep the button held until the Apple logo appears on the screen. If you release the buttons too early, you will only capture a screenshot. So, keep your eyes peeled for that Apple logo. 

Clean Up Junk Files on Your Device

Sometimes, the build-up of junk files can have the effect of making other content, like music, seemingly disappear. However, if you try cleaning up your junk files, you might be rewarded with your music getting restored to your device. If that doesn’t work, go ahead and try the following.

Activate Your iCloud Music Library 

When iCloud Music gets deactivated, it will have the effect of making music disappear from the device. Sometimes, after an iOS update, the iCloud Music library function is deactivated on the device. 

All you have to do is sign into your device with your Apple ID credentials and then activate your iCloud library by performing the following steps:

  1. Open the Settings app on your device.
  2. Scroll down to and tap on “Music.”
  3. Make sure the “iCloud Library” toggle is in the On position.

Here’s how to do the same on a Mac:

  1. Start by opening Apple Music.
  2. Select “Music” and then click on “Preferences.”
  3. Locate the General tab.
  4. Check the box next to “Sync Library.”

Here’s how to turn on iCloud on computers and laptops running iTunes:

  1. Open iTunes and click on “Edit.”
  2. Select “Preferences.”
  3. Find and click on the tab labeled “General.”
  4. Check the box next to iCloud Music Library.

After you’ve performed these steps, be sure to also select the “Keep Music” option. Once you’ve done this, you may have to give it some time to re-sync the content. But, after a while, you should have all your jams back.

Redownloading Purchased Music Via the iTunes Store


Apple likes to keep its users happy. As such, they make many services available to not only manage and enjoy the content but also recover it should something go wrong. Should you wish to recover music purchased on iTunes, you can by following these steps:

  1. Open iTunes and log into your account using your Apple credentials.
  2. Select “Account” from the menu at the top.
  3. Open “Purchased.”
  4. Select “Not in my Library” and specify the music you’d like.
  5. When you’re done, simply tap on the download icon to start re-downloading songs to your device.

Recovering Music Using the iPhone Music Recovery Tool

If you’ve come this far and are still asking, “Why has all my music disappeared from Apple Music?”, don’t despair. There are options still open to you. One of them is a fantastic tool called Phone Rescue. This is one of the most highly recommended tools for data and settings recovery on iPhones. 

Your problem could be from some kind of updating-related issue, deleting when you didn’t intend to, performing factory resets, or any kind of iPhone damage. Whichever it may be, this tool is very likely to be able to help you. 

What’s so great about this tool?

Some of the tools and features that Phone Rescue provides are:

  • Restore purchased and non-purchased items from your iCloud without a backup.
  • Prevent privacy breaches and offer a high rate of successful data recoveries.
  • No erasing of the data you may have saved on the device when restoring old data.
  • Recovery of iOS data like contacts, photos, videos, messages, and more.

Let’s take a look at using this tool to recover music:

  1. Start by connecting your phone/tablet and selecting “recover from iOS device.”
  2. Select “Music” and then click on the OK button.
  3. Select which music files you’d like to have recovered.

Restoring Music Lost Due To System Problems


One way to recover lost Apple Music libraries is to update to a newer Apple OS version. Or even to downgrade back to an older version like 13. This is because older OS versions take up significantly less storage space. So it might restore the music, and in some cases, has done. 

There is also the alternative option of using a software tool like AnyFix-iOS. This handy tool attempts to fix the system and other OS-related problems on your device, removing the need to install another OS. 

The tool can be used for things such as music errors, your iPhone freezing on a verifying screen, your iPhone freezing on preparing updates, and your iPhone getting stuck after an update. This tool is especially worth trying if you’ve started having problems after updating to iOS 14. 

Any Trans

This is a wonderful content management tool for iOS devices available on both Windows and Mac platforms. It is used for transferring data from one device to another. One additional feature of the software is that you can add all your music data. 

Using it in this way, you can recover music that was lost. The software is compatible with all models of iPhone. So, if you’re still wondering, “Why has all my music disappeared from Apple Music?” you might want to give this tool a try.

Renewing Your Apple Music Subscription

When an Apple Music subscription expires, all the music associated with that account will no longer be playable on that device. Nor any other for that matter. In this case, the logical solution is to renew your Apple Music Subscription. Here’s how to go about it:

  1. Start by opening the Settings app.
  2. Tap on your name and click on “Subscriptions.”
  3. Tap on “Apple Music.”
  4. Select “Purchase.”

Sometimes, even after activating your iCloud library, you won’t be able to access your tunes. If this happens to you, just try the following steps:

  1. Start by opening the Settings app
  2. Scroll down to and select “iTunes and App store.”
  3. Enter your Apple ID.
  4. Tap on Sign Out.
  5. Restart your iPhone, and then try signing in again to see if the problem has been fixed.

If this fix doesn’t restore a lost music library in Apple Music, you can try re-downloading purchased items from the iTunes Store. 

Why Won’t My Music Library Sync To My Phone?

Sync To My Phone

When it comes to syncing issues between your phone and the online music library, then there can be several reasons. Among these is an outdated operating system and the sync setting being turned off. 

To solve these issues, you need to ensure that you have a solid network connection and that your operating system is up-to-date. If not, make sure to update the OS to the newest version. Also, make sure that sync is turned on in the settings app. 

How to Get My iTunes Back on a PC

  1. Start by consolidating your iTunes library.
  2. Open the iTunes App.
  3. Select File from the menu bar and click on “Library.”
  4. Select “Organize Library.”
  5. Click on “Consolidate Files.”
  6. Click on OK.

When you consolidate all your music files, iTunes scans all the content folders on your PC and makes copies of all the ones that aren’t already in the iTunes Media folder. Therefore, all the music files are located in the same place on your device. 

Just be sure to delete the originals from other locations. Otherwise, this will result in a lot of wasted space due to double files. Here’s how:

  1. Start by locating the iTunes Media folder.
  2. Go to “User “ and then select “Music.”
  3. Click on “iTunes.”
  4. Select “iTunes Media.”
  5. Make a backup of your library and media files to this folder.

Once you’ve done this, back up your content to an external hard drive:

  1. Start by quitting iTunes.
  2. Find your iTunes folder.
  3. Copy the iTunes folder.
  4. Navigate to your external storage and paste the content there.

Now it’s time to restore the library:

  1. Quit iTunes if it’s open.
  2. Click on “This PC” and select your external storage medium.
  3. Copy the iTunes folder you backed up to where you want it on your PC.
  4. Open iTunes again.
  5. Hold down the Shift key as the iTunes application is opening.
  6. A pop-up will appear; click on “Choose Library.”
  7. Navigate to the location where you copied your iTunes folder.
  8. Select the iTunes “Library.itl” file and then click on “Open.”

Why Has My iTunes Music Disappeared?

Typically, the reason people lose their entire iTunes Library is that the software has been updated to a new version, and it forgot your preferences. However, you can easily get them back by doing the following:

  1. Start by quitting iTunes if it’s open.
  2. Find the iTunes folder and then drag and drop the “Library.itl” file to the desktop.
  3. Go to “Previous iTunes Libraries” and get the latest iTunes library based on the date (iTunes Library YYYY-MM-DD.itl)
  4. Drag and drop the latest library to the iTunes folder and then rename that folder to iTunes Library.
  5. You can now open iTunes, and all your music should be restored.

Need More Help With An Apple Product?

We have you covered. Take a look at our handy articles on What is the Star Next to a Song in Apple MusicCan Reset AirPods Be TrackedAirPods Blinking Orange? How to Fix ItWhat are the benefits of Apple’s W1 chip, and Apple Music vs Spotify for more useful information.

Why Has All My Music Disappeared from Apple Music? – Conclusion

Apple Music is one of the greatest music services in the world today. Not just because of the sheer quality and quantity of content available but also because of the great content management system. 

And thanks to a handful of intuitive tools, many of them designed by Apple, you can easily restore your library of songs no matter how they get lost.

Until next time, good luck finding your music and happy listening.

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